Frequently Asked Questions

Have a question about AC repair, a new system, or routine maintenance? Here are answers to common questions from homeowners in the Palmetto, Bradenton, and Sarasota area. If your system needs attention, call EPS Heating & Cooling at 941-243-7067 or request a callback.

AC problems and repairs

A dirty filter, thermostat setting, blocked outdoor unit, or equipment problem could be responsible. Check that the thermostat is set to Cool and the filter is clean. If the system still blows warm air or struggles to keep up, EPS can diagnose the cause and explain the repair options.

Confirm that the thermostat is set correctly, check the air filter, and make sure the indoor and outdoor units have power. If a breaker trips again after being reset, or you notice burning smells, unusual noises, or water where it shouldn’t be, stop using the system and call for service.

Frequent starts and stops can have several causes, including a clogged filter, thermostat issue, or equipment fault. The pattern is worth checking because the system may not be cooling or controlling humidity as it should. EPS can inspect the system and identify what needs attention.

The system removes moisture from indoor air, and that water normally drains away. A clogged drain line or another drainage problem can cause water to collect near the air handler. Turn the system off if water could damage your home, and arrange an inspection.

EPS lists its phone lines as open 24/7. Call 941-243-7067 to describe the issue and find out the next available service option.

HVAC Maintenance

A professional checkup at least once a year is a sensible starting point. Florida’s long cooling season may make additional attention useful, depending on the equipment, its condition, and how heavily it runs. EPS can recommend a schedule for your system. The U.S. Department of Energy notes that neglected filters and coils can reduce performance.

Follow the filter and equipment manufacturers’ instructions, and check the filter more often when the system runs heavily or your home has pets or a lot of dust. Replace or clean it when it becomes dirty. If you’re unsure which filter fits your system, ask during a maintenance visit.

EPS offers an $89 maintenance special for customers who want to schedule preventive HVAC service. Call 941-243-7067 to confirm what the visit includes and whether your system qualifies

Regularly scheduled maintenance can help a system operate as intended by addressing issues such as dirty filters or coils. Your actual energy use also depends on the equipment, thermostat settings, home, and weather, so no particular savings are guaranteed.

Installation and Comfort

The decision depends on the system’s condition, the cost and nature of the repair, and how well it cools your home. EPS can inspect the equipment, explain the immediate repair option, and discuss replacement if it makes sense for your situation.

A replacement should be selected for the home’s cooling needs for communities in the Manatee, Sarasota, and Hillsborough county area, rather than chosen solely because it matches the capacity of the old unit. EPS Heating and Cooling can assess your space and existing setup before recommending installation options.

EPS Heating and Cooling advertises 24-month, 0% interest financing for new installations. Ask us for current eligibility, approval requirements, and complete terms before making a purchase decision.

Yes. EPS Heating and Cooling offers thermostat installation and replacement and can help determine which options are compatible with your heating and cooling system. If you’re interested in scheduling features or a smart thermostat, mention that when you call.

Our Service Area and Scheduling

We service customers within approximately 30 miles of Palmetto, including the following communities in Manatee, Sarasota, and Hillsborough counties: Palmetto, Ellenton, Parrish, Bradenton, Lakewood Ranch, Sarasota, Wimauma, Ruskin, and Apollo Beach. Call with your address to confirm availability for your location.

Yes. EPS Heating and Cooling assists customers in English and Spanish. You can discuss your comfort concerns, service options, and next steps in the language you prefer.

Request A Callback

Our team will be in touch as soon as possible to discuss your needs.

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Whether you need an AC repair, seasonal maintenance, or an estimate for a new system, EPS Heating & Cooling is ready to help.